Tuesday, June 21, 2011


We are pleased to announce the following vacancy in the VAS Technical Department within the Technical
Division. In keeping with our current business needs, we are looking for a person who meets the criteria
indicated below:
Reporting to the Senior Manager Messaging, the holder of the position will responsible for the Value
Added Services offered to Safaricom subscribers. The main responsibilities will include; Change
Management, System Maintenance, System Faulting and process improvement.
Key Responsibilities
• Ensure the messaging service systems continuously perform within or exceed KPI, ensure ability
of the network to support specific forms of traffic, and to support end user experience SLAs;
• Participate in the implementation of new Projects and/or service enhancements;
• Resolve faults on all equipments deployed for messaging services and escalate to supplier if
required to and follow through until resolution;

Minimum requirements
• Degree in Telecoms engineering/electrical & electronics engineering/IT;
• 2years experience in telecommunication environment with Messaging (voice and data)
• CCNA certification;
• Must be able to work without supervision and meet tight deadlines/schedules;
• Analytical, problem solving skills;

• Proactive & self motivated;
If you feel that you are up to the challenge and posses the necessary qualification and experience please
send your resume and application letter indicating your experience and why you are the most suitable
candidate for the role clearly quoting the job title to the address below. The deadline for application is
Monday 27th June 2011.
 The Senior Manager – Talent Acquisition
Safaricom Ltd
Via E-mail to: hr@safaricom.co.ke

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