SAFARICOM 3G PLANNING ENGINEER VACANCY::KENYA IT JOBS

SAFARICOM VACANCIES AND CAREERS

We are pleased to announce the following vacancy in the Rift Regional Network Department within the
Technical & IT Division. In keeping with our current business needs, we are looking for a person who
meets the criteria indicated below:

SENIOR 3G PLANNING ENGINEER
REF: TECHNICAL_3GPE_JUNE_2011
Reporting to the Senior Regional Network Planning Manager- Rift, the holder of the position will manage
and coordinate assigned 3G network projects. Ensure project timelines and standards are met. Ensure all
project reports and documentations are complete and timely.
 
Key Responsibilities
• Planning for new 3G sites in accordance with the agreed triggers for capacity, quality and
coverage sites.
• Release accurate nominal plans, redesigns and integration parameters;
• Regional 3G network capacity planning, monitoring and optimization to ensure that the set
network KPIs performance are achieved;
• Continuously monitor the quality KPI’s on drive test, scanners and customer complains. Trigger
corrective optimization plans and manage to completion;
• Manage site configuration databases, heights and maps topology;
•

BUSINESS OPERATIONS- WORK FLOW AGENT (UGANDA)::KENYA IT JOBS

BUSINESS OPERATIONS- WORK FLOW AGENT (UGANDA)
Job ID: MBPS-0415049
Job type: Full-time Complementary
Work country: Kenya
Posted: 13-Jun-2011
Work city: Nairobi
Job area: IT & Telecommunications (non consulting)
Travel: 25% travel annually
Job category: Other
Business unit: GlblCRMSolns
Job role: General Personal Service Specialist
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
 
description
The Business Operations Work Force Management (WFM) Analyst will report directly to the Shared
Services Manager. (Workforce Management) team will be responsible for analysing workflow trends,
predictions of volume changes and working in conjunction with the scheduling teams to produce
optimised shift planners on a daily, weekly, monthly and three monthly rolling basis. Measuring and
reporting on Real Time Adherence (RTA) will also be a key part of their role
You will also provide performance guidance to ensure that the teams meet/exceed contractual
performance criteria and that workloads are handled according to established performance. This position
provides daily guidance, assists in strategy development, assists in setting and achieving operational